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Course Registration
Can I register multiple users into a course in bulk?
Yes. You can use the User Browser and the filters to narrow down the users you would like to enroll into a course. Then, you will click on the ‘Actions’ t...
If I include an existing user in the csv file during the Import Users process, will this create a duplicate account for that user?
No. If there are any existing users in the csv file, the system will not create another account for that user.
We have some users who are not able to access a course that they are registered into. What is causing this to happen?
This could be happening if the user is trying to launch a course that has a prerequisite that the user has not yet completed. Be sure the user has fulfille...
We have some user registrations that have expired and they can no longer access the course. How do I reactivate these registrations?
You will need to locate the course registration, and click on the Registration ID. You can edit the course information and update the expiration date from ...